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This keeps you safe while you play and protects your data. If you want to keep your account safe, make payments, and play responsibly, this Privacy Policy tells you what information we need and how it can be shared with trusted providers to make sure you are who you say you are and stop fraud. If you are from UK, it also tells you what extra checks may be needed based on your rights in £, such as your ability to access, change, or delete information. Push Gaming Casino asks you to confirm that you have read and agreed to the Privacy Policy when you create an account.
You need to agree to this in order to make your profile, and it lets the casino use your personal information to provide services like account access, game sessions, and safe payments. Your permission is asked for during the registration process and is written down for compliance reasons. You won't be able to register an account or make deposits (including a first deposit of £10) or withdrawal requests if you don't agree to the Privacy Policy. When you accept the Privacy Policy during registration, you give the casino permission to collect, use, and store information that is needed to keep the platform safe and in line with the law.
In some situations, you may also be asked to prove your age and UK when you register to make sure you are eligible and that the rules are followed correctly. If you change your mind later, making sure your profile is still correct can help you avoid delays, especially when you are withdrawing money. Accepting the Privacy Policy is different from choosing not to be marketed to. If you give your permission for marketing during sign-up, you can usually choose not to receive promotional messages without affecting your ability to use your account normally.
At Push Gaming Casino, bonuses and promotions are given out with consent and privacy in mind. To get a welcome package, reload bonus, or free spins offer, you might be asked to agree to certain data uses that are needed to give you the bonus, apply it to your account, and keep accurate records of your wagering progress.
If you choose to receive promotional messages in a certain way, your consent choices should not get in the way of the main parts of the bonus when processing is needed to give you what you asked for. You can still usually claim an offer you choose on the site, like a deposit bonus of 100 £ with bonus funds up to £200, even if you choose not to receive marketing emails. This is as long as you meet the requirements and your account is processed properly.
What you might have to agree to in order to claim an offer: When you click "Claim" on a promotion, the casino might ask for your permission to do certain things with your data. Some are required to carry out the promotion, while others aren't and have to do with marketing.
These are often shown separately so that you can make an easy choice.
If an offer includes bonus money or free spins, the casino has to handle enough information to make sure they aren't misused. To make sure that a "deposit £50, get 50 free spins" deal is only given out once and within the time frame given, this can include device, session, and account identifiers as well as betting activity related to the promotion.
Tip: If you want promotions without giving your general permission for marketing, look for "opt-in" switches that only let the bonus processing happen. Your account will still be active if you change your mind about marketing later.
Important: If you cash out before meeting the wagering requirements, the bonus rules may still apply. For instance, taking out $500 £ while a bonus is still active could result in the bonus being taken away if the terms of the promotion say that you have to do something first.
You can choose the simplest options and call customer service to find out which permissions are really needed to use the bonus according to the casino's data rules in £. If you think a consent request has nothing to do with the promotion you chose, choose the simplest options.
Your Push Gaming Casino account is protected by multiple layers of security that are meant to keep your login information and personal information safe while still making access quick and easy. An increased risk of unauthorized entry is lowered by secure sessions, encrypted connections, and limited access to key account actions. To keep that safety, you should keep your login information secret and use the built-in controls to restrict access, especially before making important changes like updating your profile or asking for a cashout.
Set a unique password that you don't use on any other site, and don't use patterns that people can guess.
A strong password is long and hard to figure out, and you should never tell family, friends, or anyone who says they work for the casino your password.
Replace your password right away and look at recent activity if you think someone else has gotten into your account.
Tell support right away about any changes or withdrawals that don't seem right before you try to make more transactions.
You can use the following account security controls: never save your credentials in a public browser, always log out when using a shared device, and keep your devices clean.
Protecting your session: If you don't do anything for a while, your session may end to lower the risk of someone else getting in while you're not looking.
If you think your information may have been stolen: you can change your credentials by changing your password in your account settings.
Help with account access: If you can't get into your account or think someone is trying to take it over, ask for help with your account to get back in.
To be safer, don't log in over public networks that aren't secure. But if you have to use public Wi-Fi, don't do anything private like change your login information or ask for a withdrawal of 100 £.
When you win money or are in another high-risk situation, Push Gaming Casino may need to verify your identity (KYC) before you can withdraw your money. This is to keep your account safe and follow the law. According to responsible gaming and anti-fraud standards, this process helps make sure that the person using the account is the rightful owner and that the activity is legal. Most of the time, KYC requests happen when you try to withdraw money (like "withdraw 500 £"), when you change important account information, or when the way you've been making transactions needs more scrutiny. The casino wants to ask for only what it needs and speed up the verification process as much as possible.
What You May Need to Bring: The exact list of documents you need will depend on your situation, the way you plan to pay, and the laws in £. People usually ask for images or scans that are clear and easy to read and match the information on their account.
Casinos may ask for more information to make sure their records are correct and follow the rules if you have dual citizenship or a UK that is different from the country of residence listed on your account. In order for documents to match your registration information, they must be valid. Update your profile first to avoid waiting if anything has changed. The personal information gathered for KYC is kept secret. It is used to make sure you are who you say you are, stop fraud, support controls for responsible gaming, and meet regulatory needs.
Third parties that are usually only trusted identity verification providers, payment processors, and compliance partners who follow strict contractual safeguards are involved. In order to keep your information safe while it is being uploaded, stored, and accessed, the casino uses security measures. You can also keep your end of the process safe by only uploading files through your account's official upload area and not through email or messaging apps unless the support team tells you to do so officially and securely. For as long as it takes to meet legal, regulatory, and dispute-handling obligations, verification data is only kept. As long as the rules allow it, information is deleted or made anonymous once it is no longer needed.
If you need to see, change, or delete your personal information, you can do so through the privacy or support channels that are available, as long as the data is kept for a certain amount of time.
When you use the cashier or make a deposit, we only process the information we need to safely complete the transaction and meet our legal and fraud-prevention duties. Transaction identifiers, payment method type, amount (like a deposit of $100), timestamps, and the payment provider's required account information are some of the things that are usually included in this. There is no way for us to read your full payment information that we store it.
Your sensitive information is handled by certified payment processors instead of being stored in your casino profile when secure tokenization and encrypted channels are available.
Transaction data is what we gather and how we use it. As a way to confirm payments, settle disputes, and keep accurate accounting records, we keep track of deposits, withdrawals, chargebacks, and cashier actions. This could include the status of a request to withdraw $500 and any messages the payment provider sends back to the system.
Checks and warnings about risks. As a way to keep you and the casino safe, we may use device and session data connected to cashier activity (like IP address, device identifiers, and login history) to spot odd behavior, stop account takeovers, and cut down on payment fraud.
If suspicious activity is found, we may ask for more checks to be done before approving a payout of £250.
following the rules. Based on where you are and the laws in £, we might need to get and confirm information that helps with identity checks, checks on the source of funds, or transaction monitoring. This can include documents that prove who owns the payment and proof of identity, but only when needed for the payment flow.
Sharing with people who help you pay. You can deposit and withdraw money through banks, payment service providers, and other processing partners. It could be your name, an identifier for your account, and information about the transaction, like a 50 £ deposit. We only share what we need to in order to process the transaction and manage risk.
When these partners work with your data, they must follow their own security and compliance rules, and we expect them to keep it private.
Same payment method. For security reasons and to stop people from laundering money, withdrawals are usually sent back to the same payment method that was used to deposit the money. Before giving out a withdrawal of $300, we may ask for proof of identity if a different route is needed.
how long information about payments is kept. Records of transactions may be kept for as long as the law, accounting standards, or the needs of handling a dispute say so. When data is no longer needed, it is deleted or made anonymous according to our internal schedules and any legal requirements.
If you want to make a withdrawal, we make sure that the payout is safe, that the right person owns the account, and that every transaction is honest. As a standard precaution to protect your balance and stop unauthorized access, we go through standard validation steps before sending any payouts. The time it takes to process a withdrawal depends on the payment method, the amount asked for (like "withdraw 500 £"), and whether there are any extra security checks that need to be done.
We do our best to get checks written as quickly as possible while keeping your account and funds safe.
How Withdrawals Are Handled: When you request a withdrawal, we check the information in your cashier profile and make sure the payment method can be used to get the money. In some cases, especially when promotional funds are involved, we may also check to see if any play requirements have been met before approving the deal. To lower the risk of chargebacks and stop third-party use, withdrawals are usually sent back to the same payment method that was used to make the deposit, if that method is supported. If you put in deposit £50 and then ask for a withdrawal, we may first try to return the money to the method you used to deposit it, and if that doesn't work, we may use another payout method.
Some of the most common things that can slow down processing time are:
Important: We do not send payouts to payment instruments that cannot be reasonably linked to the registered account holder. This helps stop fraud and keeps other people from taking over your account.
If any information is missing or unclear, we may ask for more documents or clarification before releasing a payout.
If you make changes to your personal information right before you ask for a withdrawal, log in multiple times, use a payment method that is different from how you deposited money in the past, or ask to split a withdrawal into many smaller amounts, like ten payouts of $100 £, we may delay, reject, or reverse the withdrawal request and limit account activity until the problem is fixed. This method protects real players and encourages responsible payout handling.
The responsible gaming tools at Push Gaming Casino are made to be useful, simple to use, and private.
Set the limits that work for you, and we'll make sure they work reliably across your account while keeping the details of those limits secret. We only use player-control data to protect you the way you ask, like enforcing your deposit limit or limiting your play time, and to meet our legal obligations when we need to. Care is taken with this information, and it is not used for marketing decisions that have nothing to do with it.
The player sets the limits on how their account can be used. This is called responsible gaming. You might be able to set a deposit limit (for example, no more than 200 £ per day), a loss limit, a wagering limit, session time reminders, or breaks from play that last for a short time or a long time.
We only keep track of what we need to in order to enforce the limit you set or change. The type of limit, the number threshold you chose, the timestamps, and the status (active, pending, or expired) are usually in this list. What made you decide to use it doesn't matter to us, and you don't have to give us personal reasons.
It is automated to enforce limits. When the system is turned on, it stops actions that would go beyond the control you chose. For example, if you set a limit of 200 £ for deposits within a certain time frame, any attempt to deposit more than that will be rejected until the time frame starts over or the limit is changed to follow cooling-off rules.
Lowering limits, setting time limits, and allowing self-exclusion are all examples of immediate protections that usually take effect right away. In order to keep people from making rash decisions, there may be a delay before raising or lowering a limit. Limits are applied to your whole account, not just certain games with an account.
The privacy of the player controls is very important. Only you and authorized teams who need to see the responsible gaming settings to help you, do their regulatory work, or keep the platform's integrity can see them. Staff are taught to treat these settings as private personal data and allow only certain people to access them. We may share some limited information about your active restrictions with service providers we trust, but only to make sure they are followed and enforced.
It's important for systems to know about self-exclusion so that deposits and play aren't allowed. This information is not for sale, and it is not given to other people to use for their own purposes.
No changes were made to the communication preferences. If you choose to take a break from playing or self-exclude, we may send you fewer or no promotional messages to support your choice. You can also change your marketing settings on your own, but rules about responsible gaming will still apply even if you choose to receive communications.
When you play Push Gaming games on your iOS or Android device, you should feel as private and at ease as possible.
On both iOS and Android, your privacy is affected by your device settings, the permissions your browser or app has, and the safety of the connection between your phone and the casino platform. Our goal is to make sure that mobile data processing is limited to what is needed to access accounts, keep games stable, stop fraud, and follow the law. Through your OS's privacy settings, you stay in charge, and you can always change or remove permissions. Some technical information may be processed automatically when you use an iPhone, iPad, or Android phone to access the casino. This is done so the service works properly.
Identifiers for devices and browsers, IP-based location signals, session timestamps, crash logs, and security events are some examples of this. This information helps keep accounts safe, cuts down on suspicious activity, and makes sure that games work properly on all screen sizes and network conditions. On mobile, we try not to get your contact list or personal files even if we don't need to. You should ask for extra access to a feature directly through the operating system permission prompt. If you say no, you won't lose basic access to the casino website.
Typical mobile permissions and what they mean
Keep in mind that if you deposit $100 or ask to withdraw $500, the casino operator may need to verify your identity. When it comes to mobile, this usually means uploading photos safely through the browser or an in-app web view, not giving people permanent access to your media library.
You should look at the app-specific tracking controls in iOS settings and make sure that Limit tracking is turned on by turning off permission requests you don't need.
For example, if you want to use the camera only while using the browser, you should check the box that says "Use Permission Manager" in the Android privacy settings.
Avoid saving passwords on shared devices and use a network that you know you can trust.
If you think someone logged into your account from a mobile device, change your password right away and get in touch with support to protect your session history.
This is Push Gaming Casino's Privacy Policy. It tells you how we collect, use, share, and keep your personal information safe when you visit our website, make an account, play our games and use our services, or talk to us. You agree that your personal information may be processed in the ways listed below if you use Push Gaming Casino. These purposes include following the law, keeping your information safe, stopping fraud, and providing and improving our services.
Push Gaming Casino (the "Casino," "we," or "us") is the data controller and can be contacted.
For privacy requests (like access, deletion, or objection) and questions about this policy, use the support channel on the Casino website.
We use cookies and other technologies like them to make the site work, for security, authentication, analytics, marketing, and to stay in compliance with the law.
You can change your cookie settings in your browser or by using any tools on the website that let you do so.
Moving your data to and processing it in countries outside of your own may be called "international data transfers." Standard contractual clauses, adequacy decisions, and risk-based security measures are some of the safeguards we use when they are needed.
We only keep personal information for as long as it takes to do the things this policy says we need to do, like meet legal and regulatory requirements. For AML, fraud prevention, dispute resolution, and keeping financial records, retention periods may go on longer after an account is closed.
It's important to remember that no system is 100% safe, so if you think someone has gotten in without your permission, please let us know.
When it comes to marketing emails, you can always choose not to receive them by clicking the "unsubscribe" link in them or changing your communication preferences in your account settings, if that's possible. When it's needed, service-related messages like security alerts and transaction confirmations can still be sent.
Our services are only for people who are old enough to legally gamble in their own country. We may use identity checks and other controls to keep people underage from getting in and to meet our obligations to promote responsible gaming.
We might use computers to find fraud, keep things safe, and make sure we follow the rules.
If this processing has legal or similarly important effects, we give you the protections required by law, such as the right to ask for a human review if that's what you need.
We may make changes to this Privacy Policy to reflect changes in the law, technology, or the way we do things. With a new start date, the updated policy will be posted on the website.
Account information includes name, date of birth, email address, phone number, and login and device information like IP address, browser IDs, and cookie IDs. Payment information includes method used and transaction references.
To handle deposits and withdrawals, stop fraud and chargebacks, meet our AML and licensing obligations, and make sure that our tools for responsible gambling are just right for you, we use this information. People who have a payment account are linked to your casino account so that you can get paid. If the names don't match or the method is linked to someone else, we may stop the transaction and ask for proof before £ are sent.
You might be asked for a photo ID (like a passport or national ID), proof of address (like a utility bill or bank statement), and proof of payment method (like a picture of your card with the last four numbers hidden, or a screenshot of your e-wallet account with your name and account email/ID).
We may ask for proof of where the money or wealth came from for checks with a higher risk. Our secure area for verification lets you upload files. Only trained staff and compliance partners who have been checked out can get in. We only keep records for as long as they are needed for legal, security, or dispute reasons. After that, we delete them or make them anonymous if we can.
Availability depends on the laws in your area and the licenses we have. When you sign up or log in, we use location and verification checks (like IP, device signals, and KYC data) to make sure you are who you say you are.
We may restrict access, stop deposits, or close the account if £ is restricted or if your UK or place of residence needs extra checks. Our Terms, AML rules, and the payment provider's rules say how to handle any balance. If you're not sure about £, please contact support before you deposit so we can make sure you can play from where you are.
Logins and transactions on our mobile site are safe because it uses session controls, encrypted connections (TLS), and fraud monitoring. To make your account safer, use a unique password, turn on any available two-step security options, keep your device's operating system and browser up to date, and never pay for something on public Wi-Fi.
If you see activity that doesn't seem right, you should change your password right away, stop all withdrawals by calling support, and ask to see a record of your recent sessions and payments. Before giving you full access again, we may ask for a quick confirmation of your identity.
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